Service Improvement

Taking the customers’ journey to the boardroom. Hands-on operational review. Rapid diagnosis. Sustainable results.

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  • Like a Rubiks Cube

    ByMatthew Arnold

    I love my job.  That might already be clear from articles that I write. There’s good reason – every day is like solving a Rubik’s cube.  However difficult a situation is, I know there’s an answer.  The solution is right there in front of you – you just need a method to work it out….