The Hawthorne Effect

ByMatthew Arnold August 29, 2011

The Hawthorne effect is a form of reactivity whereby subjects improve or modify an aspect of their behaviour being experimentally measured simply in response to the fact that they are being studied, not in response to any particular experimental manipulation.

Wikipedia – The Hawthorne Effect

From: Wikipedia

Matthew Arnold

Operational review of people and process. Rapid diagnosis and sustainable results that last. Specialist in business transformation in the service sector and utilities.